{"id":159212,"date":"2026-05-14T11:00:03","date_gmt":"2026-05-14T16:00:03","guid":{"rendered":"https:\/\/milwaukeenns.org\/?p=159212"},"modified":"2026-05-14T11:47:28","modified_gmt":"2026-05-14T16:47:28","slug":"wisconsin-open-records-law-high-costs-long-delays-your-right-to-know","status":"publish","type":"post","link":"https:\/\/milwaukeenns.org\/2026\/05\/14\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\/","title":{"rendered":"Opinion: Your Right to Know: How to solve high record costs and long delays","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#f1f1f1\"><em>Milwaukee Neighborhood News Service invites community members to submit opinion pieces of 500-800 words on topics of interest to central city Milwaukee. To send a submission for consideration, please email info@milwaukeenns.org. The views expressed are solely those of the authors.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The two most common complaints I hear from people seeking public records are \u201cWhy is it taking so long?\u201d and \u201cWhy does it cost so much?\u201d Unfortunately, it\u2019s often difficult to mount a successful legal challenge to delays or fees because of the way the state\u2019s laws are worded.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"180\" data-attachment-id=\"87110\" data-permalink=\"https:\/\/milwaukeenns.org\/2023\/02\/07\/opinion-an-open-letter-to-the-police-chief-surveillance-and-profiling-are-the-not-the-building-blocks-for-police-reform\/communityvoiceslogo\/\" data-orig-file=\"https:\/\/i0.wp.com\/milwaukeenns.org\/wp-content\/uploads\/2023\/02\/COMMUNITYVOICESLOGO.jpg?fit=200%2C180&amp;ssl=1\" data-orig-size=\"200,180\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"COMMUNITYVOICESLOGO\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/milwaukeenns.org\/wp-content\/uploads\/2023\/02\/COMMUNITYVOICESLOGO.jpg?fit=200%2C180&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/milwaukeenns.org\/wp-content\/uploads\/2023\/02\/COMMUNITYVOICESLOGO.jpg?resize=200%2C180&#038;ssl=1\" alt=\"Community Voices logo\" class=\"wp-image-87110\" srcset=\"https:\/\/i0.wp.com\/milwaukeenns.org\/wp-content\/uploads\/2023\/02\/COMMUNITYVOICESLOGO.jpg?w=200&amp;ssl=1 200w, https:\/\/i0.wp.com\/milwaukeenns.org\/wp-content\/uploads\/2023\/02\/COMMUNITYVOICESLOGO.jpg?w=370&amp;ssl=1 370w, https:\/\/i0.wp.com\/milwaukeenns.org\/wp-content\/uploads\/2023\/02\/COMMUNITYVOICESLOGO.jpg?w=400&amp;ssl=1 400w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Wisconsin\u2019s Open Records Law imposes no deadline on producing records. All it says is they must be produced \u201cas soon as practicable and without delay.\u201d What does that actually mean? While the state Department of Justice recommends that simple requests receive a response within 10 business days, the DOJ itself <a href=\"https:\/\/wisconsinexaminer.com\/2023\/03\/01\/dozens-of-open-records-requests-to-wisconsin-doj-have-sat-for-more-than-a-year\/\" target=\"_blank\" rel=\"noreferrer noopener\">doesn\u2019t heed<\/a> its own advice, often taking months \u2014 even years \u2014 to fulfill requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Courts haven\u2019t given much guidance. They\u2019ve essentially said it\u2019s a reasonableness test that takes into account the size and complexity of the request, the resources of the government agency, and whether they are making a good faith effort to comply. But how long is too long?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ideally, we\u2019d have a deadline in our law, as some other states do. This may require prioritizing resources properly, which should already be happening. Fulfilling record requests, the law says, is \u201can essential function of a representative government and an integral part of the routine duties\u201d of public officials.\u201d And yet I\u2019ve seen agencies with budgets in the hundreds of millions of dollars who have one person doing this work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The other common problem with the records law is it allows custodians to charge fees for complying with records requests. Here, I am especially concerned about \u201clocation\u201d fees. The government can charge for the \u201cactual, necessary and direct cost\u201d of finding records, typically at the hourly rate of the lowest-paid employee capable of searching. But sometimes this is still a considerable amount, and some custodians even want to charge for employees\u2019 benefits.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large\"><img data-recalc-dims=\"1\" height=\"514\" width=\"771\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/wisconsinwatch.org\/wp-content\/uploads\/2022\/08\/kamenick_3_2-771x514.jpg?resize=771%2C514&#038;ssl=1\" alt=\"Tom Kamenick\" class=\"wp-image-1270458\"\/><figcaption class=\"wp-element-caption\">Tom Kamenick<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">This amounts to, essentially, the government getting paid twice for the same work. Our taxes already pay the salary or wage of the employee searching for records. The requester pays them again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Permitting location fees also incentivizes government agencies to be sloppy in their recordkeeping. The more disorganized their records are, the longer it will take them to find records, so the more money they can collect from requesters. Those high costs also discourage requesters from following through with requests.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, I\u2019ve run into police departments that still store their personnel records in paper boxes, so if somebody wants, say, disciplinary records, the department can quote an often prohibitively high price to search each box for disciplinary files. Even if records are stored electronically, they can be hard to retrieve if they are not sensibly organized.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How can we fix these twin problems? If I were in charge (and I\u2019m not), I\u2019d put a strict deadline in the law and eliminate location fees altogether. But realistically, we are unlikely to see either reform.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perhaps a more practical solution would be to tie the two problems together. Change the law so that custodians can charge location costs <em>only if<\/em> the records are produced within a strict deadline \u2014 perhaps 10 business days.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That compromise would incentivize better, more organized record keeping. Government agencies would now want to keep their records \u2014 especially those people frequently request \u2014 arranged in ways easy to search and easy to find. It would also incentivize them to devote enough resources to fulfill record requests promptly.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The result? Requesters will get records faster and cheaper, and government agencies might also see a net increase in revenue, as more requesters opt to pay for prompt service rather than walk away.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pairing these two issues is an idea worth pursuing.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Your Right to Know is a monthly column distributed by the Wisconsin Freedom of Information Council (<\/em><a href=\"https:\/\/wisfoic.org\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>wisfoic.org<\/em><\/a><em>), a group dedicated to open government. Tom Kamenick, a council member, is the president and founder of the Wisconsin Transparency Project.<\/em><\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>Wisconsin\u2019s Open Records Law imposes no deadline on producing records. All it says is they must be produced \u201cas soon as practicable and without delay.\u201d<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1871,"featured_media":159213,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"single-feature.php","format":"standard","meta":{"newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","_newspack_byline_active":false,"_newspack_byline":"","newspack_hide_updated_date":false,"newspack_show_updated_date":false,"newspack_content_restriction_is_exempt":false,"newspack_featured_image_position":"","newspack_post_subtitle":"","newspack_article_summary_title":"Overview:","newspack_article_summary":"","republication-tracker-tool-hide-widget":false,"footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[1226],"tags":[10212,10213,9978],"newspack_spnsrs_tax":[],"coauthors":[9983],"class_list":["post-159212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-opinion","tag-open-records","tag-open-records-law","tag-your-right-to-know","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Your Right to Know: How to solve high record costs and long delays<\/title>\n<meta name=\"description\" content=\"Wisconsin\u2019s Open Records Law imposes no deadline on producing records. 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All it says is they must be produced \u201cas soon as practicable and without delay.\u201d\" \/>\n<meta property=\"og:url\" content=\"https:\/\/milwaukeenns.org\/2026\/05\/14\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\/\" \/>\n<meta property=\"og:site_name\" content=\"Milwaukee Neighborhood News Service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/milwaukeenns\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-14T16:00:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-14T16:47:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/milwaukeenns.org\/wp-content\/uploads\/2026\/05\/asse20260203-Statehouse-Sunset-Timmerman-002-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tom Kamenick\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tom Kamenick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/2026\\\/05\\\/14\\\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/2026\\\/05\\\/14\\\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\\\/\"},\"author\":{\"name\":\"Jeff Bauer\",\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/#\\\/schema\\\/person\\\/4dbfdc3eb95408a122d64bf2770e845c\"},\"headline\":\"Opinion: Your Right to Know: How to solve high record costs and long delays\",\"datePublished\":\"2026-05-14T16:00:03+00:00\",\"dateModified\":\"2026-05-14T16:47:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/2026\\\/05\\\/14\\\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\\\/\"},\"wordCount\":715,\"publisher\":{\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/2026\\\/05\\\/14\\\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/milwaukeenns.org\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/asse20260203-Statehouse-Sunset-Timmerman-002-scaled-1.jpg?fit=2560%2C1707&ssl=1\",\"keywords\":[\"open records\",\"open records law\",\"Your Right to Know\"],\"articleSection\":[\"Opinion: Community Voices\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/2026\\\/05\\\/14\\\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\\\/\",\"url\":\"https:\\\/\\\/milwaukeenns.org\\\/2026\\\/05\\\/14\\\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\\\/\",\"name\":\"Your Right to Know: How to solve high record costs and long delays\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/2026\\\/05\\\/14\\\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/milwaukeenns.org\\\/2026\\\/05\\\/14\\\/wisconsin-open-records-law-high-costs-long-delays-your-right-to-know\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/milwaukeenns.org\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/asse20260203-Statehouse-Sunset-Timmerman-002-scaled-1.jpg?fit=2560%2C1707&ssl=1\",\"datePublished\":\"2026-05-14T16:00:03+00:00\",\"dateModified\":\"2026-05-14T16:47:28+00:00\",\"description\":\"Wisconsin\u2019s Open Records Law imposes no deadline on producing records. 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